Welcome to Trillage LLC's Privacy Policy
At Trillage LLC (“Trillage”), we are committed to maintaining the trust and confidence of our users. In the spirit of transparency, this Privacy Policy is designed to inform you, our users, about the types of information we collect, why we collect it, and how it's used. This policy applies to all users of our platform, including Parent Teacher Associations, small organizations, business users, and community members.
1. Information We Collect
In the course of providing our services, Trillage collects various types of information. Understanding the nature of this data is essential for our users to feel secure and informed. The categories of information we collect include:
Personal Details: This includes information that can identify you as an individual, such as your name, contact details, and other identifiers. We collect these details to create your account, provide personalized services, and communicate with you effectively.
Payment Information: To process transactions on the Trillage platform, such as subscriptions or donations, we collect payment information. This may include credit/debit card numbers, billing addresses, and other financial details necessary for processing payments securely.
Usage Data: As you interact with our services, we gather data about your usage patterns. This includes which pages you visit, how long you stay on our site, and how you navigate through our services. Usage data helps us understand our user base and improve the functionality and user experience on our platform.
Location Information: For users who engage in couponing or redeem promotions, we may collect location data. This information allows us to provide location-specific services and offers, enhancing the relevance and value of our deals to our users.
Personal Details: This includes information that can identify you as an individual, such as your name, contact details, and other identifiers. We collect these details to create your account, provide personalized services, and communicate with you effectively.
Payment Information: To process transactions on the Trillage platform, such as subscriptions or donations, we collect payment information. This may include credit/debit card numbers, billing addresses, and other financial details necessary for processing payments securely.
Usage Data: As you interact with our services, we gather data about your usage patterns. This includes which pages you visit, how long you stay on our site, and how you navigate through our services. Usage data helps us understand our user base and improve the functionality and user experience on our platform.
Location Information: For users who engage in couponing or redeem promotions, we may collect location data. This information allows us to provide location-specific services and offers, enhancing the relevance and value of our deals to our users.
2. Purpose of Data Collection
The data collected is integral to providing you with a seamless and efficient experience on the Trillage platform. It enables us to tailor our services to your preferences, process transactions securely, and improve our offerings continually.
the information we collect, including our practices regarding data sharing, security, user rights, and more. We encourage you to read this policy thoroughly to understand how your information is treated at Trillage.
the information we collect, including our practices regarding data sharing, security, user rights, and more. We encourage you to read this policy thoroughly to understand how your information is treated at Trillage.
3. Use of Information
The information we collect is primarily used to enhance our services and provide a personalized experience. Below are the key ways in which we use the information:
Account Provisioning: We use personal details to create and manage user accounts. This includes setting up new accounts for Organizations, Business Users, and Community Members, and ensuring that each account type has access to the appropriate features and services of the Trillage platform. This process involves using names, contact details, and other relevant information to establish and maintain your account.
Verification and Authentication: To maintain the security and integrity of our platform, we use the collected information to verify and authenticate users. This ensures that interactions and transactions on the Trillage platform are legitimate and secure. Verification and authentication processes may involve using email addresses, phone numbers, or other personal details to confirm the identity of our users.
Usage of the Platform: Usage data plays a critical role in the ongoing improvement and optimization of our services. We analyze how users interact with our platform to identify trends, user preferences, and areas for improvement. This includes monitoring which features are most popular, how users navigate through our platform, and general user engagement patterns. Such insights enable us to enhance user experience, develop new features, and prioritize updates and fixes.
Each of these uses of information is aimed at providing a secure, efficient, and personalized experience for all our users. Rest assured, the data we collect is handled with the utmost care and responsibility, always prioritizing your privacy and security.
Account Provisioning: We use personal details to create and manage user accounts. This includes setting up new accounts for Organizations, Business Users, and Community Members, and ensuring that each account type has access to the appropriate features and services of the Trillage platform. This process involves using names, contact details, and other relevant information to establish and maintain your account.
Verification and Authentication: To maintain the security and integrity of our platform, we use the collected information to verify and authenticate users. This ensures that interactions and transactions on the Trillage platform are legitimate and secure. Verification and authentication processes may involve using email addresses, phone numbers, or other personal details to confirm the identity of our users.
Usage of the Platform: Usage data plays a critical role in the ongoing improvement and optimization of our services. We analyze how users interact with our platform to identify trends, user preferences, and areas for improvement. This includes monitoring which features are most popular, how users navigate through our platform, and general user engagement patterns. Such insights enable us to enhance user experience, develop new features, and prioritize updates and fixes.
Each of these uses of information is aimed at providing a secure, efficient, and personalized experience for all our users. Rest assured, the data we collect is handled with the utmost care and responsibility, always prioritizing your privacy and security.
4. Data Sharing and Disclosure
Trillage is committed to upholding the privacy of our users' data. However, there are specific circumstances under which we may share or disclose user data. This section explains these scenarios in detail.
Sharing with Business Partners: For Community Members who redeem promotions or engage in transactions on our platform, we may share necessary information (like name and redemption details) with our business partners to facilitate the redemption process. The information shared is limited to what is required for the specific transaction or service and is used solely for that purpose.
Legal Compliance and Law Enforcement: In certain instances, Trillage LLC may be required to disclose user information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. This includes complying with court orders, warrants, subpoenas, or other legal processes.
Usage of the Platform: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Business Transfers: In the event that Trillage is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Trillage's assets, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g., due diligence), some or all personal data may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or De-identified Data: We may also share aggregated or de-identified information with our partners or others for business or research purposes. This data cannot reasonably be used to identify individual users. Your Consent:
In cases other than the ones listed above, you will receive notice when your personal information might be shared with third parties, and you will have an opportunity to choose not to have us share such information. We are dedicated to maintaining the trust and confidence of our users in our handling of their personal information. All data sharing and disclosures are conducted in compliance with applicable laws and regulations, ensuring the continued protection of your privacy.
Sharing with Business Partners: For Community Members who redeem promotions or engage in transactions on our platform, we may share necessary information (like name and redemption details) with our business partners to facilitate the redemption process. The information shared is limited to what is required for the specific transaction or service and is used solely for that purpose.
Legal Compliance and Law Enforcement: In certain instances, Trillage LLC may be required to disclose user information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. This includes complying with court orders, warrants, subpoenas, or other legal processes.
Usage of the Platform: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Business Transfers: In the event that Trillage is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Trillage's assets, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g., due diligence), some or all personal data may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or De-identified Data: We may also share aggregated or de-identified information with our partners or others for business or research purposes. This data cannot reasonably be used to identify individual users. Your Consent:
In cases other than the ones listed above, you will receive notice when your personal information might be shared with third parties, and you will have an opportunity to choose not to have us share such information. We are dedicated to maintaining the trust and confidence of our users in our handling of their personal information. All data sharing and disclosures are conducted in compliance with applicable laws and regulations, ensuring the continued protection of your privacy.
5. Cookies and Tracking Technologies
What are Cookies and Tracking Technologies? Cookies are small data files stored on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
Other tracking technologies, like web beacons and pixels, are used in conjunction with cookies to further understand how users interact with our website.
Use of Google Analytics (and similar services): We use Google Analytics, a web analytics service provided by Google, to collect and analyze information about how visitors use our site. This helps us understand user behavior, identify patterns, and make informed decisions about improvements to our services. The data collected via Google Analytics includes how often users visit our website, what pages they visit when they do so, and what other sites they used prior to coming to our site.
Purpose of Cookies and Tracking: These technologies help us enhance your experience by remembering your preferences and settings, providing personalized content, and enabling smooth site navigation. They also assist in collecting analytics data that helps us understand how our website is used, allowing us to optimize its performance and create a better user experience. Managing Cookies:
When you first visit our website, a pop-up will appear to inform you about our use of cookies and to ask for your consent. You have the ability to accept or reject cookies. Please note that rejecting cookies might impact your user experience, as some website functionalities are dependent on them. Most web browsers allow some control of most cookies through the browser settings. You can adjust your browser settings to delete or block cookies. Consent and Preferences:
By continuing to use our website with your browser set to accept cookies, you are consenting to our use of cookies and other tracking technologies as described in this policy. You can change your cookie preferences at any time via your browser settings. All data collected through these means is handled in line with our Privacy Policy and applicable data protection laws.
Use of Google Analytics (and similar services): We use Google Analytics, a web analytics service provided by Google, to collect and analyze information about how visitors use our site. This helps us understand user behavior, identify patterns, and make informed decisions about improvements to our services. The data collected via Google Analytics includes how often users visit our website, what pages they visit when they do so, and what other sites they used prior to coming to our site.
Purpose of Cookies and Tracking: These technologies help us enhance your experience by remembering your preferences and settings, providing personalized content, and enabling smooth site navigation. They also assist in collecting analytics data that helps us understand how our website is used, allowing us to optimize its performance and create a better user experience. Managing Cookies:
When you first visit our website, a pop-up will appear to inform you about our use of cookies and to ask for your consent. You have the ability to accept or reject cookies. Please note that rejecting cookies might impact your user experience, as some website functionalities are dependent on them. Most web browsers allow some control of most cookies through the browser settings. You can adjust your browser settings to delete or block cookies. Consent and Preferences:
By continuing to use our website with your browser set to accept cookies, you are consenting to our use of cookies and other tracking technologies as described in this policy. You can change your cookie preferences at any time via your browser settings. All data collected through these means is handled in line with our Privacy Policy and applicable data protection laws.
6. Data Security
Commitment to Data Security: At Trillage LLC, the security of your data is of utmost importance. We implement robust technical and organizational measures to ensure that your data is secure, confidential, and protected against unauthorized access, use, or disclosure.
Use of Cloud Services: We store and manage user data using reputable cloud service providers. These providers are selected based on their commitment to and reputation for maintaining high standards of data security. Our cloud storage solutions employ state-of-the-art security measures, including advanced encryption, intrusion detection systems, and rigorous physical security protocols.
Compliance with Cloud Security Protocols: We adhere strictly to the security protocols and best practices outlined by our cloud service providers. This includes regular security assessments, compliance checks, and staying updated with the latest security advancements provided by the cloud service. By leveraging these cloud services, we benefit from their expertise and resources dedicated to securing data on a large scale, thus ensuring an enhanced level of protection for our users' data.
Data Encryption: All user data, including personal and payment information, is encrypted both in transit and at rest. This encryption ensures that your information is protected from unauthorized viewing and breaches.
Continuous Monitoring and Updates: Our systems are continuously monitored for vulnerabilities. We implement regular updates and patches to our security infrastructure to counter emerging threats and maintain the highest level of data protection.
Backup and Recovery: Regular backup protocols are in place to prevent data loss and ensure the integrity of user data. These backups are also securely stored and encrypted, providing an additional layer of data protection.
Use of Cloud Services: We store and manage user data using reputable cloud service providers. These providers are selected based on their commitment to and reputation for maintaining high standards of data security. Our cloud storage solutions employ state-of-the-art security measures, including advanced encryption, intrusion detection systems, and rigorous physical security protocols.
Compliance with Cloud Security Protocols: We adhere strictly to the security protocols and best practices outlined by our cloud service providers. This includes regular security assessments, compliance checks, and staying updated with the latest security advancements provided by the cloud service. By leveraging these cloud services, we benefit from their expertise and resources dedicated to securing data on a large scale, thus ensuring an enhanced level of protection for our users' data.
Data Encryption: All user data, including personal and payment information, is encrypted both in transit and at rest. This encryption ensures that your information is protected from unauthorized viewing and breaches.
Continuous Monitoring and Updates: Our systems are continuously monitored for vulnerabilities. We implement regular updates and patches to our security infrastructure to counter emerging threats and maintain the highest level of data protection.
Backup and Recovery: Regular backup protocols are in place to prevent data loss and ensure the integrity of user data. These backups are also securely stored and encrypted, providing an additional layer of data protection.
7. User Rights and Choices
Accessing and Editing Personal Information: Users have the right to access and edit their personal information at any time. This can be done through the ‘My Account' section of their Trillage account. Here, you can view, update, or correct your account information.
Data Portability: Users have the right to request a copy of the data we hold about them in a structured, commonly used, and machine-readable format. This allows for the easy transfer of data to another service, if desired.
Right to Deletion: Users can request the deletion of their account and associated data. Once a request is made, we will take appropriate steps to remove your personal information from our systems, subject to any legal or regulatory requirements to retain certain information.
Opting Out of Communications: Users can opt out of receiving marketing communications from us by following the unsubscribe link in such emails or by adjusting their account settings.
Exercising Your Rights: If you have any concerns or questions about how your data is handled, or wish to exercise any of your rights, you can contact us at any time at info@trillage.io
Your Choices / Opt-Out Options: You have several choices available when it comes to information about you:
Opt-Out of Marketing Communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices.
Set Your Browser to Reject Cookies: You can choose to set your browser to remove or reject browser cookies before using the TRILLAGE website, with the drawback that certain features of the website may not function properly without the aid of cookies.
In the event you are located in certain countries that fall under the scope of the European General Data Protection Regulation (aka, the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
You may reach us at legal@trillage.io to exercise any of these rights. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, would require disproportionate technical effort, or could expose us to operational risks. Please note, that by deleting your data, your ability to access the service may be disrupted.
California Residents: Additional Options for California Residents. California Civil Code Section 1798.83 permits customers of the Services who are California residents to request certain information regarding the disclosure of any personal information to third parties for their direct marketing purposes. To make such a request, e-mail legal@trillage.io
Controllers and Responsible Companies: Trillage is controller (or co controller) of all customer personal information, which means that Trillage is the company responsible for processing that information, based on the particular service and the location of the customer using our Services. Depending on the Services, more than one company may be the controller of your personal data.
Data Portability: Users have the right to request a copy of the data we hold about them in a structured, commonly used, and machine-readable format. This allows for the easy transfer of data to another service, if desired.
Right to Deletion: Users can request the deletion of their account and associated data. Once a request is made, we will take appropriate steps to remove your personal information from our systems, subject to any legal or regulatory requirements to retain certain information.
Opting Out of Communications: Users can opt out of receiving marketing communications from us by following the unsubscribe link in such emails or by adjusting their account settings.
Exercising Your Rights: If you have any concerns or questions about how your data is handled, or wish to exercise any of your rights, you can contact us at any time at info@trillage.io
Your Choices / Opt-Out Options: You have several choices available when it comes to information about you:
Opt-Out of Marketing Communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices.
Set Your Browser to Reject Cookies: You can choose to set your browser to remove or reject browser cookies before using the TRILLAGE website, with the drawback that certain features of the website may not function properly without the aid of cookies.
In the event you are located in certain countries that fall under the scope of the European General Data Protection Regulation (aka, the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data
- Request correction or deletion of your personal data
- Request correction or deletion of your personal data
- Request that we limit our use and processing of your personal data
- Request portability of your personal data
You may reach us at legal@trillage.io to exercise any of these rights. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, would require disproportionate technical effort, or could expose us to operational risks. Please note, that by deleting your data, your ability to access the service may be disrupted.
California Residents: Additional Options for California Residents. California Civil Code Section 1798.83 permits customers of the Services who are California residents to request certain information regarding the disclosure of any personal information to third parties for their direct marketing purposes. To make such a request, e-mail legal@trillage.io
Controllers and Responsible Companies: Trillage is controller (or co controller) of all customer personal information, which means that Trillage is the company responsible for processing that information, based on the particular service and the location of the customer using our Services. Depending on the Services, more than one company may be the controller of your personal data.
8. Data Retention
Purpose of Data Retention: At Trillage LLC, we retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Retention Period: Our standard data retention period is a minimum of four years. This duration aligns with our operational requirements and legal obligations. After this period, personal data is reviewed and either deleted or anonymized, unless further retention is required by law.
Criteria for Determining Retention Periods: The retention periods for different categories of data may vary depending on legal requirements, the purpose of data collection, and user consent. For instance, financial records may be retained for longer periods as required by tax laws.
Deletion of Data: Upon the expiration of the retention period, or upon user request, personal data is securely deleted or anonymized, ensuring that it can no longer be associated with an individual.
Retention Period: Our standard data retention period is a minimum of four years. This duration aligns with our operational requirements and legal obligations. After this period, personal data is reviewed and either deleted or anonymized, unless further retention is required by law.
Criteria for Determining Retention Periods: The retention periods for different categories of data may vary depending on legal requirements, the purpose of data collection, and user consent. For instance, financial records may be retained for longer periods as required by tax laws.
Deletion of Data: Upon the expiration of the retention period, or upon user request, personal data is securely deleted or anonymized, ensuring that it can no longer be associated with an individual.
9. Policy Updates
Changes to the Privacy Policy: Trillage reserves the right to update or modify this Privacy Policy at any time. Changes to the policy will reflect the evolution of our services and the legal landscape.
Notification of Changes: Any significant changes to our Privacy Policy will be communicated to our users through our website or via email. We encourage our users to review our Privacy Policy periodically to stay informed about how we are protecting their personal information.
Acceptance of Changes: Continued use of our services after any changes to the Privacy Policy constitutes acceptance of those changes. If you do not agree to the updated policy, you should discontinue using our services.
Notification of Changes: Any significant changes to our Privacy Policy will be communicated to our users through our website or via email. We encourage our users to review our Privacy Policy periodically to stay informed about how we are protecting their personal information.
Acceptance of Changes: Continued use of our services after any changes to the Privacy Policy constitutes acceptance of those changes. If you do not agree to the updated policy, you should discontinue using our services.
10. Children's Privacy
Commitment to Children's Privacy: Trillage LLC is committed to protecting the privacy of children. In compliance with the Children's Online Privacy Protection Act (COPPA) and other relevant laws, our services are not directly accessible to children under the age of 13.
Fundraising Activities Involving Children: While children under 13 cannot directly access our website, Trillage supports fundraising activities for children through our platform. Links for children's fundraisers will be generated on our website, which can be shared by Parent Teacher Associations (PTAs) or schools.
Collection of Children's Information: For the purpose of facilitating these fundraising activities, we may collect limited information about children, which includes the child's first name, up to three initials of their last name, and their grade or teacher's name. This information is used solely for the purpose of the specific fundraising event.
Parental Consent and Control: We obtain verifiable parental consent before collecting any information from children under 13. Parents have the right to review the child's personal information, request its deletion, and refuse to allow any further collection or use of the child's information.
Use and Sharing of Children's Information: The information collected about children is used exclusively for the purpose of the fundraising activities and is not used for any other purpose. We DO NOT share this information with third parties except as necessary for the specific fundraising event.
Protection of Children's Information: Trillage LLC takes special care to protect the privacy and security of children's information. We implement appropriate safeguards to prevent unauthorized access to or use of children's data.
Compliance with Laws: Trillage LLC regularly reviews its practices to ensure compliance with COPPA and other applicable child protection laws. We are dedicated to safeguarding children's privacy and adapting our practices as necessary to align with legal requirements.
Fundraising Activities Involving Children: While children under 13 cannot directly access our website, Trillage supports fundraising activities for children through our platform. Links for children's fundraisers will be generated on our website, which can be shared by Parent Teacher Associations (PTAs) or schools.
Collection of Children's Information: For the purpose of facilitating these fundraising activities, we may collect limited information about children, which includes the child's first name, up to three initials of their last name, and their grade or teacher's name. This information is used solely for the purpose of the specific fundraising event.
Parental Consent and Control: We obtain verifiable parental consent before collecting any information from children under 13. Parents have the right to review the child's personal information, request its deletion, and refuse to allow any further collection or use of the child's information.
Use and Sharing of Children's Information: The information collected about children is used exclusively for the purpose of the fundraising activities and is not used for any other purpose. We DO NOT share this information with third parties except as necessary for the specific fundraising event.
Protection of Children's Information: Trillage LLC takes special care to protect the privacy and security of children's information. We implement appropriate safeguards to prevent unauthorized access to or use of children's data.
Compliance with Laws: Trillage LLC regularly reviews its practices to ensure compliance with COPPA and other applicable child protection laws. We are dedicated to safeguarding children's privacy and adapting our practices as necessary to align with legal requirements.
11. Contact Information
Reaching Out to Us: If you have any questions, concerns, or comments about our Privacy Policy or the handling of your personal data, please feel free to reach out to us. Email us at legal@trillage.io for all privacy-related inquiries. Our team is dedicated to addressing your concerns and providing clarity on our data practices.
Feedback and Suggestions: We welcome feedback and suggestions from our users to improve our privacy practices and policies. Please do not hesitate to contact us with your thoughts.
Feedback and Suggestions: We welcome feedback and suggestions from our users to improve our privacy practices and policies. Please do not hesitate to contact us with your thoughts.